PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you join Sydney Pickleball Club, register for events, or interact with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (if required for age-specific events or competitions)

1.2 Non-Personal Information

We may collect non-identifiable information such as:

  • Browser type

  • Device information

  • Website usage data (e.g., pages visited, time spent on site)

  • IP address

1.3 Payment Information

If you make payments for memberships, events, or merchandise, we collect payment information through secure third-party payment processors. We do not store your payment card details.

2. How We Use Your Information

We use your information to:

  • Process memberships and event registrations

  • Communicate club updates, events, and announcements

  • Manage competitions, rankings, and match scheduling

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 Service Providers

We may share information with trusted third-party providers to:

  • Process payments

  • Host our website or manage IT systems

  • Facilitate communications (e.g., email platforms)

3.2 Legal Compliance

We may disclose your information if required by law or to protect our legal rights.

3.3 Event Organizers

For club events or tournaments, your name and relevant details (e.g., rankings) may be shared with event organizers or displayed publicly.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When no longer required, your data will be securely deleted or anonymized.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request the deletion of your information (subject to legal or contractual obligations)

  • Opt-out of marketing communications

To exercise these rights, contact us at sydneypickleballclub@gmail.com.

6. Security Measures

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system is completely secure. Please contact us immediately if you suspect a breach.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You can adjust your browser settings to reject cookies, though this may limit functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these external sites before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website. Please review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: sydneypickleballclub@gmail.com

Thank you for trusting Sydney Pickleball Club with your personal information. We are committed to maintaining your privacy and ensuring a safe and enjoyable experience for all members.